Page 1 of 2

Best Electronics

Posted: Wed Dec 20, 2017 12:37 pm
by Bikerbob
Anyone else tried to get ahold of Brad at best over the last few months?
I have not had a response to emails since October.

Anyone?

James

Re: Best Electronics

Posted: Wed Dec 20, 2017 5:32 pm
by darwinmac
I would suggest calling him. It’s possible your emails never rearched him. He appears to have an aggressive spam filter. As far as I know, he is still in business.

Re: Best Electronics

Posted: Wed Dec 20, 2017 5:42 pm
by dhedberg
Ordered some stuff from him back in August (by email). He was quick to reply then. Hope he's OK.

Re: Best Electronics

Posted: Wed Dec 20, 2017 6:13 pm
by Tronic
I bought some stuff earlier this year but not lately. Brad is a legend!

Re: Best Electronics

Posted: Wed Dec 20, 2017 6:36 pm
by Sturm
It seems to be a good shop, but the design is horrible. Never had the courage to try and find something there :-(

Re: Best Electronics

Posted: Wed Dec 20, 2017 7:11 pm
by Tronic
Retro 80s dude! ;) Web 0.2beta3

Re: Best Electronics

Posted: Wed Dec 20, 2017 9:32 pm
by mikro
Well, I haven't seen a reply from him since February... (tried several times during the year, nothing).

Re: Best Electronics

Posted: Wed Dec 20, 2017 9:39 pm
by rickerbh
I bought from them in mid-October. Replies were quick, and shipping was quick.

Re: Best Electronics

Posted: Wed Dec 20, 2017 9:42 pm
by dhedberg
Sturm wrote:It seems to be a good shop, but the design is horrible. Never had the courage to try and find something there :-(

The web site is chaotic. You need to get his catalogue. It's a bible of Atari parts.

Re: Best Electronics

Posted: Wed Dec 20, 2017 9:59 pm
by Tronic
mikro wrote:Well, I haven't seen a reply from him since February... (tried several times during the year, nothing).


Try a different email address just in case you're going into spam ?

Re: Best Electronics

Posted: Thu Dec 21, 2017 6:30 am
by oraclejedi
Ordered some 8-bit games 10 days ago by phone, they arrived yesterday.

Brad is just amazing.

Re: Best Electronics

Posted: Tue Dec 26, 2017 6:58 pm
by af0l
The shipping costs to Europe is the only reason why I don't shop there more regulary. The service is great though, great items, fast shipping.

Re: Best Electronics

Posted: Thu Dec 28, 2017 5:33 am
by leech
Ha, I thought for sure the last items I ordered from him were going to cost a small fortune to ship. It was the Wizztronics Falcon rack mount kit, and some smaller things. I think from California to Utah was like 30 bucks.

Re: Best Electronics

Posted: Mon Jan 01, 2018 10:58 pm
by LevelFT
I e-mailed him 31-12-2017 and got an answer the same day.

You MUST put the word Atari in your subject or the e-mail won't reach him....

Sadly....the price he wants for a piece of plastic is out of this Galaxy...

Re: Best Electronics

Posted: Tue Jan 02, 2018 5:25 pm
by LevelFT
Oops,I have to correct this....the price he quoted was for a full HD kit, meaning plastic cover, metal support, HD controller PCB, mounting hardware, installation manual and software drivers....so not just the bare plastic....

Re: Best Electronics

Posted: Thu Jan 04, 2018 9:59 am
by mikro
Well, it seems I must have offended him or something. I tried my personal domain email, wrote the email in plain text (no html), had the Atari word in subject and still no reply.

I swear I only wanted to purchase stuff from him and asked him if they are available. :-/

Re: Best Electronics

Posted: Wed Jan 10, 2018 3:03 pm
by Blur2040
I feel compelled to step in with further anecdotal evidence.

I emailed Best on Sunday evening with a simple one item order with the necessary information to complete it. He emailed me back to confirm a detail (which was my fault) and it was shipped by Monday evening. I'm pleased. I'm in the U.S., so it seems I'll get it before the end of the week.

He says that he responds to all Atari related inquiries and I believe him.

Re: Best Electronics

Posted: Thu Jan 11, 2018 4:37 am
by Gaiyan
Oh, he’s been super quick and friendly in all my dealings with him. Very pleasant to do business with.

Re: Best Electronics

Posted: Fri Jan 12, 2018 8:02 pm
by Bikerbob
mikro wrote:Well, it seems I must have offended him or something. I tried my personal domain email, wrote the email in plain text (no html), had the Atari word in subject and still no reply.

I swear I only wanted to purchase stuff from him and asked him if they are available. :-/



I guess I am in the same boat.. I have bought a number of things from him, and he has not responsed to me since OCT.

James

Re: Best Electronics

Posted: Sun Jan 14, 2018 8:04 pm
by ranix
I purchased some equipment in November and he was very responsive and helpful. He might have taken some time off for the December holidays

Re: Best Electronics

Posted: Mon Jan 15, 2018 12:47 am
by mikro
Public plea for help: if anyone can mention my name to him (Miro Kropacek) and ask him whether he can check his mailbox, I would owe you one. Getting a reply like "Yeah, I hate him" is totally OK :), I just want to be sure it's not a technical issue.

Re: Best Electronics

Posted: Wed Jan 17, 2018 10:46 am
by DarkLord
leech wrote:Ha, I thought for sure the last items I ordered from him were going to cost a small fortune to ship. It was the Wizztronics Falcon rack mount kit, and some smaller things. I think from California to Utah was like 30 bucks.


Wait, what? He still had one of those? I thought he sold out a *long* time ago...

Re: Best Electronics

Posted: Wed Jan 17, 2018 6:39 pm
by leech
DarkLord wrote:
leech wrote:Ha, I thought for sure the last items I ordered from him were going to cost a small fortune to ship. It was the Wizztronics Falcon rack mount kit, and some smaller things. I think from California to Utah was like 30 bucks.


Wait, what? He still had one of those? I thought he sold out a *long* time ago...


He did say it was the very last one. I still need to find the time to put it in! Tried at one point, but I think it was sagging a bit in the middle (was trying to put it together on my bed like an idiot). Now that I have a proper 'retro' room, I'm going to try to find the time to set up all my systems, or at least a reasonable amount, I mean I have like 6 8bit computers.

Re: Best Electronics

Posted: Mon Jan 22, 2018 10:53 pm
by DarkLord
The thing is a tank, built to last. I hope you were able to acquire some of the
adapter cables for it as well. Makes life so much easier.

Re: Best Electronics

Posted: Wed Jan 24, 2018 10:11 pm
by leech
DarkLord wrote:The thing is a tank, built to last. I hope you were able to acquire some of the
adapter cables for it as well. Makes life so much easier.


Pretty sure I have everything I need, though I will be wiring up an ATX power supply to the power switch for the PicoPSU. Should be beautiful once it's all set up :)